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Testimonials

Feedback and comments from residents, relatives and visitors is an important part of how we make decisions about the running of Old Alresford Cottage. Some of the comments we have received can be seen below – the original documents are available for inspection if required:

 

 

 

 

We are very happy with the care and how they look after my sister-in-law.

Old Alresford Care HomeColin W Brother-in-law of Resident/Service User


My mother has been a resident at Old Alresford for 5 years, and she is well looked after. The staff are very caring towards her and treat her with dignity, respect and care. I would certainly recommend the home to friends and family.

Old Alresford Care HomeSon of Resident/Service User


My family and I have found this home a lovely place. The staff are very friendly and obliging. The rooms are always cleaned nice. We are very pleased with everything about the home.

Old Alresford Care HomeBrother of Resident/Service User


I have nothing but praise to give to Alresford care Home. The staff are extremely helpful, friendly and professional at all times. The atmosphere is warm and cosy! The relationship between staff and residents is lovely. Both night and day staff work extremely well together and their skills are of a high standard. Management is very good, extremely friendly. My father is very settled and is well liked I believe. It is nice to see him interact with all the staff and other residents.

Old Alresford Care HomeDaughter of Resident/Service User


We looked at many care homes before placing my mother in care. When placing mother in a care home (the first) it seemed okay but after 2 months she wasn't happy so we continued our search. Out initial sight of the Old Alresford Cottage was very favourable and after 10 mins walkabout we felt very good about it. There is a genuine honest feel about the home and after mother has been cared for here for two and a half years they have earned our trust and friendship with the home and each carer and some residents.

Old Alresford Care HomeSon of Resident/Service User


My mother (now 97) came here in august 2014 after being in another home. This home is first class. The care, concern and attention given to all residents is a joy to see. The staff are full of kindness, the professional yet compassionate approach from the manager to the maintenance guys leaves me with the peace of mind that mum is in the best hands. My mum was an isolationist when she arrived, wanting to spend much of the day in her room.

Encouragement and activities made her a happier person within 3 weeks. Mum is now coming to the end of her life but the palliative care here is second to none. This is a superb place.

Old Alresford Care HomeSon of Resident/Service User


I am a qualified nurse myself and have seen and worked in a number of homes but have never seen such an amazing bunch of people in my life, they are truly wonderful. Affinity care should be proud of their home and their staff as they are second to none and in this day and age with so many negative reports on care homes it is refreshing to write so positively about your home. Thank you all

Old Alresford Care HomeAnn Rowthorn


You really have a lovely home, of which you must be very proud, the residents all appear happy and lively and the setting is wonderful

Old Alresford Care HomeAnonymous


Whatever the future holds I know my wife would never be looked after better than she was at Old Alresford cottage

Old Alresford Care HomeJohn Gardener


I’ve just been to see Mum and she says how lovely and kind the staff are to her

Old Alresford Care HomeIan Mackintosh


Thank you for making her last eight years so comfortable

Old Alresford Care HomeLiz Gilbert


All the staff and residents made Mum feel really at home and I feel secure in the knowledge that she was safe and well cared for. Please pass on our thanks to the whole team

Old Alresford Care HomeLee O’Sullivan


Thank you for everything you do for Mum and the support you have given me.

Old Alresford Care HomeJuliet Acock


On behalf of all the family, we are writing to thank you and all of your staff for the excellent care given to jean from the time she joined you in April 2010. The staff at OAC are a great credit to the caring profession and you must be immensely proud of the high standards of the home.

Old Alresford Care HomeJohn & Penny Perry


Thanks for another year of wonderful care of Dad. We appreciate all your hard work and thoughtfulness.

Old Alresford Care HomeSal and Mark Shaw


We feel very lucky to be living at Old Alresford Cottage with the beautiful gardens and very happy staff.

Old Alresford Care HomePeggy Thomas


At this time of my life, I would be unable to live on my own. After staying at Old Alresford Cottage for a short break, I have returned to live here permanently. The feeling of being safe and secure in a warm, friendly environment is very important to me.

Old Alresford Care HomePatricia Barker


My wife and I would like to express our gratitude to all at Old Alresford Cottage for the care and attention that was given to Mrs Lucas. She enjoyed the beautiful surroundings at Old Alresford Cottage and the friends she made there, along with the care and attention that she received, made her illness more bearable. Sincere thanks to all the hard working and dedicated team at Old Alresford Cottage.

Old Alresford Care HomeMr & Mrs Lucas-Brown


I wanted to thank you personally for the wonderful care you gave to Maureen and Nick. I am so grateful to you from arranging the meeting to enable us to plan Mum’s end of life care in a dignified manner. The care, compassion and kindness all the staff provided was of the highest quality. The support you offered to me and Dad on the day was perfect.

Old Alresford Care HomeCarol Ransome


My mother is very content and happy at Old Alresford Cottage and although she no longer has the confidence to walk into the beautiful town, she has made many friends. It is reassuring to know that my mother has the further support available as and when she needs it. The staff are all very friendly and approachable and there is a lovely atmosphere.

Old Alresford Care HomeEvelyn Smith February 2014


Old Alresford Cottage provides an excellent residential facility for mother. We were anxious about finding 'residential care' for mother. OAC do a heart felt job and we are relaxed to leave her in their care.

Old Alresford Care HomeRichard MacSpence


The level of care provided at OAC is wonderful. The needs of the resident is the top priority of all the staff. The home is homely, without a trace of institutional uniformity. Residents are treated as individuals and the calibre of all staff is exemplary. OAC doesn't even smell like an old folks' home, and that is down to how well the residents and facilities are cared for - not the use of air fresheners.

Old Alresford Care HomeNigel G


From entering the car park one is impressed by the extensive grounds and well cared for planting, on entering the house it feels calm and welcoming. The staff from management down are all approachable, everyone has a caring manner. Each resident is helped to maintain their daily routine, everyone is clean and well cared for as an individual.

Old Alresford Care HomeGloria G


I should like to thank you and the wonderful staff at Old Arlesford Cottage for looking after my dad. The care and patience with how you look after my dad throughout his stay is wonderful. I can’t remember seeing him so happy as when he returned to you from hospital. I cannot speak more highly of both staff and home. Thank you ALL so much for looking after my dad you’re amazing people who do an amazing job.

Old Alresford Care HomeJon Tyrrell