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FAQs

Set in four acres of landscaped gardens in the county of Hampshire, Old Alresford Cottage is a residential care home specialising in dementia care and other mental disorders. All our residents maintain a lifestyle of independence whilst engaging in a variety of different activities with the staff including music, exercise, crafts and themed events. Our team are committed to providing the very best in residential care for the elderly, and we have been grown to become one the most highly regarded care homes in Hampshire.

Here are some of our most frequently asked questions:


Residential Care HomeI’ve read your brochure and seen your website, how do I arrange a visit?

Give us a call or send us an e-mail to arrange an appointment to discuss your situation and to take a tour of the Home. Although we are happy for people to call unannounced, making an appointment allows us to spend more time with you, answer your questions in more detail and help you make an informed choice about whether Old Alresford Cottage is the right place for you.


Residential Care HomeWhat sort of care do you offer?

We are a care home for elderly people; our goal is to help our residents to live full, rewarding lives in an atmosphere of friendliness and security.  The key objective is to deliver our service with the help of staff that are experienced, well trained and have a deep understanding and empathy for every resident they work with.  


Residential Care HomeDo you provide respite care?

Yes, respite and day care is something that we offer very successfully in order to support people who wish to remain in their own home. We are happy to consider regular bookings to give a family member or carer a break from caring responsibilities or simply a one-off booking to help with a breakdown in care or to allow for a holiday.


Residential Care HomeWill I have a choice of meals?

We recognise that food is a big part of what keeps us happy and healthy so we try to provide an enjoyable, varied and nutritious menu. 



Residential Care HomeI have a special diet, can this be catered for?

Yes, our fully trained chefs are able to meet the requirements of all special dietary needs.


Residential Care HomeWhat sort of social activities do you provide?

Our activities are as varied as our residents! We have an Activities Organiser on the premises seven days per week. Residents are very much a part of the decision making around what activities are offered. These range from knitting, quizzes, keep fit, crosswords, word searches, Scrabble, trips out, flower arranging, baking, pottery classes, one to one time…to name but a few. 


Residential Care HomeCan my mother bring in her own furniture?

Yes, we encourage residents to make their room their own, after all, your bedroom door is your front door.



Residential Care HomeIf my care needs increase will I have to leave Old Alresford?

We are proud to call Old Alresford a home for life. Old Alresford has been awarded the ‘Commend’ status for the nationally recognised Gold Standards Accreditation for End of Life Care. We aim to provide a home for life, so that residents and families can work with staff that know them well to meet their end of life wishes when that time comes.


Residential Care HomeAre there any restrictions on visiting times?

No, we encourage residents to make their room their own; after all, your bedroom door is your front door.



Residential Care HomeCan I access the Internet?

Yes, we have a computer available for residents. We also keep up with social media with our very active Facebook page.


Residential Care HomeWhat do I do about personal money?

There is a safe available for small personal belongings, such as money.



Residential Care HomeIs the home able to cater for my religious needs?

Yes we respect all cultures and religions and individual needs are catered for.


Residential Care Home
Can I have my hair set every week?

Yes, a hairdresser is available at a small cost to the resident.


 

Residential Care Home
Can my guests have a meal with me?

Yes, we encourage residents to entertain as they would at home. There is a small cost of £3 per person.



Residential Care HomeCan I have a telephone in my room?

Yes, this is discussed on admission. All bills are sent directly to the resident or their family as agreed.


Residential Care Home
Can I get up and go to bed when I want?

Residents are free go to bed and wake up as you would in your own home.